Privacy Policy

Last updated: August 2025

This Privacy Policy explains how we collect, use, and protect your information when you visit our website and purchase our courses.

1) Data we collect

  • Account data (name, email; passwords are stored hashed).
  • Billing data (processed by payment provider), billing address.
  • Usage data (pages, device/browser info, approximate location, cookies).
  • Course activity (progress, quizzes, certificates earned).

2) How we use data

  • Provide and improve courses; issue certificates; support your account.
  • Process payments, detect fraud, comply with legal obligations.
  • Send transactional emails (receipts, resets, learning notices).
  • Analyze anonymized usage to improve content and UX.

3) Cookies

We use essential cookies for login/security and optional analytics cookies. You can control cookies in your browser; some features require essentials.

4) Sharing & processors

We do not sell personal information. We share limited data with trusted processors (payments, email, analytics) under data‑processing agreements.

5) Retention & security

We keep data only as long as needed for the purposes above and legal requirements. We apply technical/organizational measures, but no method is 100% secure.

6) Your rights

  • Access, correction, deletion (subject to legal limits).
  • Data portability where applicable.
  • Opt‑out of optional communications at any time.

7) Children

Our services are not directed to children under 13.

8) Changes

We may update this policy; changes appear here with a new “Last updated” date.

9) Contact

Email: debug@melodyballing.com
Phone: +1 928 354 4814
Address: 45 Rojo Vista Ct, Sedona, Arizona 86351, United States

FAQs

How do I opt out of emails?

Use the unsubscribe link or contact us at the email above.

Can I request deletion?

Yes — email us; some records may be retained where law requires.